Question 1

What's the difference between Free and Plus?

Accepted Answer

Free is your secure family health record — 50 documents, 4 profiles, unlimited medications and vitals, plus a real taste of the AI on your first 5 documents and 7 days of wearable insights. Plus removes every limit (unlimited documents, 6 profiles, AI on every document), adds advanced vitals like BP Advanced Analytics and Wellness Age, full Apple Watch integration, profile sharing, Omron device connect, and priority support.

Question 2

Is ExaHealth Free really free forever?

Accepted Answer

Yes. No credit card, no trial expiry, no hidden charges. We make money from Plus subscriptions, not from storage.

Question 3

Can I switch between Free and Plus?

Accepted Answer

Free → Plus: upgrade anytime, takes effect immediately. Plus → Free: cancel anytime, Plus access stays active until the end of your billing period, then you automatically move to Free. No data loss.

Question 4

How does cancellation work? Are there refunds?

Accepted Answer

Cancel anytime from your account. Both monthly and annual Plus subscriptions remain active until the end of the current billing period, then automatically roll back to Free. No refunds — but no surprise charges either.

Question 5

Is my health data secure?

Accepted Answer

Your data is stored in India (AWS Mumbai) with enterprise-grade encryption. We never sell your data, and you can export or delete it at any time.

Question 6

When will the doctor and corporate plans be available?

Accepted Answer

We're launching our practice management platform for doctors and corporate wellness in Q4 2026. Join the waitlist now to get early access benefits.

Simple, Transparent Pricing

ExaHealth for Corporates

Frequently Asked Questions

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