Question 1

What's the difference between Free and Plus?

Accepted Answer

Free is your secure family health record — unlimited documents, 4 profiles, unlimited medications and vitals, plus a real taste of the AI on 5 documents a month and 7 days of wearable insights. Plus removes every limit (unlimited documents, 6 profiles, AI on every document), adds advanced vitals like BP Advanced Analytics and Wellness Age, full Apple Watch integration, profile sharing, Omron device connect, and priority support.

Question 2

Is ExaHealth Free really free forever?

Accepted Answer

Yes. No credit card, no trial expiry, no hidden charges. We make money from Plus subscriptions, not from storage.

Question 3

Can I switch between Free and Plus?

Accepted Answer

Free → Plus: upgrade anytime, takes effect immediately. Plus → Free: cancel anytime, Plus access stays active until the end of your billing period, then you automatically move to Free. No data loss.

Question 4

How does cancellation work? Are there refunds?

Accepted Answer

Cancel anytime from your account. Both monthly and annual Plus subscriptions remain active until the end of the current billing period, then automatically roll back to Free. No refunds — but no surprise charges either.

Question 5

Is my health data secure?

Accepted Answer

Your data is stored in India (AWS Mumbai) with enterprise-grade encryption. We never sell your data, and you can export or delete it at any time.

Question 6

When will the doctor and corporate plans be available?

Accepted Answer

The doctor Free plan is available now — create your account from the For Doctors page and start using it today. Pro and Elite are being rolled out, and each plan card shows whether it is live. For corporate wellness programmes, contact us from the Corporates page.

Simple, Transparent Pricing

ExaHealth for Corporates

Frequently Asked Questions

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